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Full Time Connection

 

If you have upgraded your Interjet through us to enable the peripheral network and would like to make that your primary connection to the Internet, follow these instructions.  WE WILL NOT BE HELD RESPONSIBLE FOR MISCONFIGURATION OR OTHER PROBLEMS ARISING FROM MISPRINTS, OMISSIONS, OR ERRORS IN THIS PROCEDURE.  FOLLOW THIS AT YOUR OWN RISK!  Now, with the disclaimer out there, we have never had any problems enabling the peripheral net by following this procedure:

Before you begin, it is best to have the latest version of Whistleware operating system installed.  Visit the Whistle site to get the latest version.  As of 1/1/2001, the latest version of Whistleware is 3.2.1p16 and can be found at: ftp.whistle.com/interjet/3.2.1p16  the key is "justwhistle"

We use the abbreviation FTC to represent your Full-Time-Connection through your peripheral network.  This full time connection can be DSL, T1, Cable Modem, Satellite, Ethernet or whatever may come along that connects to your peripheral network.

You should also consider the fact that your FTC connection will probably "go down" periodically.  Ask yourself the question: "how important is getting your email in a timely manner?"  "Can we survive if FTC is down for 1 or 2 days?"  If the answer is that you rely heavily on your email/web connection and cannot afford to have it down for more than 10 minutes or so, then consider keeping your existing dialup connection and ADDING a FTC connection instead of just switching over and disconnecting your old connection.  The benefit of this redundant system is that when your FTC to the internet fails due to ISP problems, you can easily switch over your Interjet to use your old dialup connection until your FTC line works again.

If you choose to keep your old dialup connection as a backup connection method or not, you will need to get several pieces of information from your "new" FTC carrier.  You will need to get an "external" IP address -- one that exists on the Internet  (not one beginning with 192.168.1.1 which is reserved for internal networking).  You will also need to get the "Gateway" address and a "Netmask".  Also, you will need the names of the backup Mail Routers (two of them), the Name Servers (two of them), and Time Servers (two also).

BEFORE YOU DISCONNECT YOUR OLD DIALUP SERVICE, MAKE SURE THAT YOUR NEW FTC SERVICE IS UP AND RUNNING PROPERLY!!!

Take note that some ISPs will install a FTC router at your location and configure it for NAT (Network Address Translation).  This will NOT work with the Interjet.  You must have them configure the Router as either a Router without NAT or as a HUB.  

If you have followed the pointers above, then you are ready to begin the install/switchover of your Interjet.

To begin,  you should have your Interjet connected to your FTC router via an Ethernet cable before you begin this procedure.

We will use the following IP numbers in the Examples for this procedure.  I have used "Internal" numbers for these examples -- these numbers do not exist on the Internet and therefore are great to use for this example.  Your numbers will NEVER begin with 192.168....  If they do, something is wrong and re-read the top of this page.  These numbers should be considered examples only and you MUST substitute your numbers for these:
IP address 192.168.10.10
Gateway: 192.168.10.1
Subnet Mask: 255.255.255.248
Network Address: 192.168.10.0

1.    To begin, you should have been given three (or four) IP numbers from your FTC provider:
        a.    The IP address of your FTC connection   (or to where your domain name resolves)
        b.    Your network address.  
        c.    The IP address of your Gateway
        d.    A Subnet Mask for your connection. (this is the number that starts 255.255.etc)

2.    From the table below, determine the Netmask Width  corresponding to the Netmask supplied in # d. above

Netmask Width Netmask
4 240.0.0.0
5 248.0.0.0
6 252.0.0.0
7 254.0.0.0
8 255.0.0.0
9 255.128.0.0
10 255.192.0.0
11 255.224.0.0
12 255.240.0.0
13 255.248.0.0
14 255.252.0.0
15 255.254.0.0
16 255.255.0.0
17 255.255.128.0
18 255.255.192.0
19 255.255.224.0
20 255.255.240.0
21 255.255.248.0
22 255.255.252.0
23 255.255.254.0
24 255.255.255.0
25 255.255.255.128
26 255.255.255.192
27 255.255.255.224
28 255.255.255.240
29 255.255.255.248*
30 255.255.255.252
31 255.255.255.254
32 255.255.255.255

* This is the most common netmask issued by DSL ISP's.  Yours may vary, but probably not.


3.    Log into your interjet and go to the System Administration page by click on the System Logo:

System Agent
System

4.    Next click on the Network "button" at the left of the screen:

5.    Next, scroll down (if necessary) and  click on the "Peripheral Ethernet"  radio button,  and press the Edit button at the top of the page.  You will see a page that has the top portion looking like the sample below:

  Network Configuration
Description   Perimeter Ethernet
Port   Perimeter Ethernet 
Network
address
  Netmask width
  Enable Perimeter Ethernet port
  Disable automatic machine detection on this network.

6.    Enter your network address from section #1.b. above, and enter the netmask in the netmask width box as determined above in #2.

7.    Make sure the "Enable Perimeter Ethernet port" box is checked.

8.    Press the OK button at the bottom of the page.


9.    Click on the radio button next to the Interjet Icon... Whistle InterJet  and then press the Edit button at the top of the page.

10.    At the bottom of "Machine Description Whistle Interjet" Page, you will see a section like the following:

  On Perimeter Ethernet network
DNS name(s)  
 
 
 
HW address   00:40:05:6c:6b:78
IP address  
 

In the DNS name(s) box above, put the work "public" as seen above.  In the IP Address, put the IP address from 1.a. above (your machine address on FTC).

11.    Press the OK button at the bottom of the page.


12.   At the top of the System page, you will see some tabs.  Press the ports tab:

13.    You will see a page that looks similar to the one below.  Note that the numbers in the Transmitted/Received and Error columns will be different:

    Port     Enabled?     Status     Transmitted     Received     Errors    
  Modem  Internal modem   No   Disabled   0   0   0
  External connection  External serial port   No   Disabled   0   0   0
  Network  Office Ethernet   Yes   Connected   5291153   6722341   0
  Network  Perimeter Ethernet   Yes   Connected   3556531   4712720   0

14.    Look at the Perimeter Ethernet port.  If it is NOT enabled, press the Enable/Disable button:   so that the Enabled column says "Yes".

15.    The "Enabled?" column for the "Internal Modem" and the "External Serial Port" should both be "No".  If either are "Yes", select their buttons and disable the ports by pressing the Enable/Disable button: .


16.    Next click on the General Tab at the top of the screen.  You will see a page like this:

  TCP/IP Router Configuration
 Default route via WAN connection (port disabled)
 Default route via IP address: 
 Enable address translation
Multicast tunnel router:  
 
  Domain Name Server Configuration
Domain name:  
Forwarding 
name servers:  
   
Secondary 
name servers:  
Backup 
mail routers:  
Delegated 
subdomains:  
.yourdomain.com   to server:  
.yourdomain.com     
  .yourdomain.com     
 
  Microsoft Networking
Workgroup:  
 
  Time Setting
NTP server:  
 
Time zone 
same as:  
 Set time manually // :  (mm/dd/yy h24:mm)

Enter your Gateway IP address from 1.c. above in the "TCP/IP Router Configuration -- Default route via IP address box.  Make sure that the radio button next to this option is selected.

17.    If you have changed ISP's from your previous connection, enter the information for the new ISPs name servers, backup mail routers and NTP (time servers) in the corresponding boxes on this page.

18.    Press the Apply button at the bottom of the page.  


19.    Congratulations!  Your Interjet should now be using the Peripheral Network to communicate to your FTC router (or other Ethernet router connected to the Internet.

*** Please note that you must notify your new ISP to route mail properly for your setup.  Your ISP should have a mail record that looks similar to the following:

        86400    IN    MX    50    mx0.yourisp.com
        86400    IN    MX    30    yourISDNconnection
        86400    IN    MX    10    interjetFTCyourdomain.com

The concept here is that mail should try to hit your interjet at its FTC address first.  If your FTC line is down then try to send mail to the address you used to use for your ISDN or Fixed-IP dialup account.  Hopefully you kept this as a backup for when your FTC connection goes down.  Not to worry if you got rid of this backup.  If you did, then the middle line should be removed.  Last, if both of the first two cannot be reached, then send mail to your ISP's mail server for attempted delivery at the next processing interval.  Typically, if mail hits your ISP, it will try immediately, then in a minute, then in two, four, eight minutes etc.  (each ISP sets the retry for hard-to-deliver mail to their own liking.  Ours sets it like that.  Yours will probably be different).  Also note that the domains above need to be replaced with the appropriate domains.  mx0.yourisp.com  is the name of your ISP's mail server.  YourISDNconnection is the name that resolves to the IP address of your old ISDN connection.  interjetFTCyourdomain.com is the name of your new IP address through your FTC connection.

As a courtesy, you should use your new ISPs name servers, though your old ISP's should work.  You should also use your new ISPs time servers.  

Thank you for reading the above.  GOOD LUCK!  Please let me know if you find any errors in the above instructions.

Sincerely Yours,
Computer Magic!